FAQs

Here you'll hopefully find the answers to any questions you have about The Project Climbing Centre and if you don't then feel free to drop us an e-mail or give us a call, contact details are at the bottom of the page!

Do you have somewhere I can put my bag/ bike/ longboard?

Yes! We have small lockers to keep your valuables (phone, wallet etc.) safe but you do need to bring your own padlock. If you don't have one, we sell them at reception for £3. 

 

We also have cubby holes for you to stash your bags, coats and shoes. If you're cycling here, the bus station below us does have bike racks but you are welcome to put your bike in the hall, though we don't have facilities to lock it up securely. 

 

Unfortunately we are unable to look after anything behind the desk. Anything you store in the hall, cubby holes or lockers, is left at your own risk.  

What is a registered Adult or a Competent Climber?

Registered Adult Climbers are competent climbers who have read and understood our Terms and Conditions of Use, completed the registration form and passed our safety photo test.

A competent climber is someone with previous bouldering experience who understands and appreciates the risk involved in bouldering and knows how to behave in order to mitigate those risks for both themselves and others around them, including anyone who they might be supervising. 

I've never been to The Project Climbing Centre before, can I just come along and climb?

If you're over 18 and an experienced climber then you will just need to register with us and off you go. If you are not sure your climbing experience is adequate please call us in advance to check to avoid disappointment.
 

If you're under 18 and not experienced, or if you're U14, you'll need to be supervised by a competent adult or join one of our courses.

  • If you're over 18 but not an experienced climber then you'll need to either come with a friend who is or book onto one of our Induction Courses.
  • If you're under 18 but over 14 and an experienced climber you can do one of our Junior Sign-offs.

I want to bring my children to climb at The Project Climbing Centre, what do I need to know?

Children may climb at The Project Climbing Centre under the supervision of our instructors in one of our U18 Courses or their parents/guardians, provided that the supervising adult is a competent climber and is registered at The Project Climbing Centre. If you wish to become a member you must either be an experienced climber, or have completed our Boulder Induction Course.
 

The Project Climbing Centre reserves the right to eject from our premises any customers whose behaviour jeopardises their safety or the safety of others. In the event this should ever be necessary, customers would not be entitled to any refund and may have to re-register on their next visit. Please, climb safely, and be aware of other climbers.

  • Parents/guardians who are registered may only sign in 2 children per adult in the hall at any given time. This is because we know how hard it is to keep your eyes on one child at a time, let alone two!
     
  • The Project Climbing Centre staff reserve the right to limit the number of children climbing in the centre at busy times. If in doubt as to when these might be, give us a ring before you leave home to check if we are too busy or not.
     
  • Children aged under 14 years of age may not climb at The Project Climbing Centre unsupervised at any time.
     
  • Children between the ages of 14 and 18 years of age may climb unsupervised at The Project Climbing Centre, providing that they have passed their Junior Sign-off.
     
  • The Project Climbing Centre has several Family Membership options, so if you want to climb as a family please let our reception staff know and they will be happy to point you towards the right membership for you.
     

I want to bring some friends to The Project Climbing Centre, is that OK?

If you are an experienced climber and registered user of The Project Climbing Centre, you can supervise a maximum of 2 people per visit. The guests can be a mix of children or adults but no more than 2 guests will be allowed per visit.

I'm sure I left my (insert name of lost item here) at The Project Climbing Centre, do you still have it?

If you've left your personal belongings at The Project Climbing Centre you have 90 days to reclaim it before it all goes to charity. We write everything down so if you think you've lost something, just give us a call with the day and date you left it and if we have it, we'll set it aside for you.

When is The Project Climbing Centre open?

Our opening times are at the bottom of the page or you can find them by clicking here.

What are the Terms & Conditions of Use?

The Terms & Conditions of Use are our Rules. These rules are not here to restrict your enjoyment of The Centre but to ensure that everyone is able to enjoy their climbing at The Project in a safe environment.
 

  • The Project Climbing Centre reserves the right to eject from our premises any customers whose behaviour jeopardises their safety or the safety of others. In the event this should ever be necessary, customers would not be entitled to any refund and may have to re-register on their next visit. Please climb safely and be aware of other climbers.
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General Inquiries:

info@theprojectclimbingcentre.co.uk

Bookings:
bookings@theprojectclimbingcentre.co.uk

 

+44 (0) 1202 660153

Opening Times

Monday - Friday

12 noon - 10 pm

 

Saturday & Sunday

10 am - 8 pm

© 2018 The Project Climbing Centre. All Rights Reserved.