Here you'll hopefully find the answers to any questions you have about The Project Climbing Centre and if you don't then feel free to drop us an e-mail or give us a call, contact details are at the bottom of the page!
Frequently asked questions
I've not been before
I've never been to The Project Climbing Centre before, can I just come along and climb?
If you're over 18 but not an experienced climber then you'll need to either come with a friend who is or book onto one of our Induction Courses.
If you're under 18 but over 14 and an experienced climber you can do one of our Junior Sign-offs
I'm not sure this is for me...
We don't know you but we'd encourage you to give it a go. You don’t need to be fit or super strong to start climbing. You’ll find climbs you can do on your first visit, and the more you practice the stronger you’ll become!
Do I need to do an Induction?
What equipment do I need?
You don't need anything. Wear some comfortable clothes (anything you'd usually wear for sport) and bring some smiles.
What should I wear?
Comforatble clothing that doesn't restirict your movement. Anything you'd usually wear for other sports is likely to be fine.
I'm afraid of heights...
Bouldering is perfect for you then. You are 100% in control of how high you want to go and can come back down at any point.
I want to bring my children to climb at The Project Climbing Centre, what do I need to know?
Parents/guardians who are registered may only sign in 2 children per adult in the hall at any given time. This is because we know how hard it is to keep your eyes on one child at a time, let alone two!
The Project Climbing Centre staff reserve the right to limit the number of children climbing in the centre at busy times. If in doubt as to when these might be, give us a ring before you leave home to check if we are too busy or not.
Children aged under 14 years of age may not climb at The Project Climbing Centre unsupervised at any time.
Children between the ages of 14 and 18 years of age may climb unsupervised at The Project Climbing Centre, providing that they have passed our Junior Sign-off.
The Project Climbing Centre has several Family Membership options, so if you want to climb as a family please let our reception staff know and they will be happy to point you towards the right membership for you.
Can my children climb without supervision?
Yes BUT - they must complete our Junior Sign-Off process First. Have a look here for more details on that.
I want to bring a group of kids to The Project Climbing Centre...
Please have a look at our page for groups.
I want to bring some friends to The Project Climbing Centre, is that OK?
If you are an experienced climber and registered user of The Project Climbing Centre, you can supervise a maximum of 2 people per visit. The guests can be a mix of children or adults but no more than 2 guests will be allowed per visit.
I'm sure I left my (insert name of lost item here) at The Project Climbing Centre, do you still have it?
If you've left your personal belongings at The Project Climbing Centre you have 90 days to reclaim it before it all goes to charity. We write everything down so if you think you've lost something, just give us a call with the day and date you left it and if we have it, we'll set it aside for you.
What are the Terms & Conditions of Use?
The Project Climbing Centre reserves the right to eject from our premises any customers whose behaviour jeopardises their safety or the safety of others. In the event this should ever be necessary, customers would not be entitled to any refund and may have to re-register on their next visit. Please climb safely and be aware of other climbers.
When is The Project Climbing Centre open?
Our opening times are at the bottom of the page or you can find them by clicking here.
Who or what is a registered Adult or a Competent Climber?
Do you have somewhere I can put my bag/ bike/ longboard?
Do I need to book in advance?
Is it dangerous?
In a word, yes, but then so is crossing the road...
How much does it cost?
Our prices can be found here
What's your cancellation policy for bookings?
If you're unable to attend a session you've booked, please let us know and we'll do our best to rearrange your booking to a different date and time.
Do you need to pay at the time of booking
All of our sessions require a 50% deposit for your space to be held.
Can I pause my membership?
Yes, we charge a small monthly fee (£5) to freeze your membership. You can freeze your membership at anytime using our online Membership Change Request Form
Can I cancel my membership
Yes. Please use our online Membership Change Form to cancel your membership.